Privacy Policy

Introduction

Convergence Solutions LLC ("we," "our," or "us") operates the IMH Navigator mobile application and the convergence-solution.com website. This Privacy Policy describes how we collect, use, and protect your information when you use our services.

Information We Collect

IMH Navigator App: The app is designed to work entirely offline. We do not collect, store, or transmit any personal information from app users. All data, including bookmarks and recently viewed sections, is stored locally on your device and is never sent to our servers.

Website: When you use our contact form, we collect the information you voluntarily provide, such as your name, email address, and message content. We do not use cookies or tracking technologies on our website.

How We Use Information

Contact form submissions are used solely to respond to your inquiry. We do not sell, share, or otherwise distribute your personal information to third parties.

In-App Purchases

The IMH Navigator app may offer in-app purchases for additional ICS form features. These transactions are processed entirely by Apple (App Store) or Google (Google Play). We do not receive or store your payment information. Please refer to Apple's or Google's privacy policies for details on how they handle payment data.

Third-Party Services

The app does not integrate with any third-party analytics, advertising, or tracking services. The website does not use third-party analytics or tracking cookies.

Data Retention

Since the app does not collect personal data, there is no data to retain. Contact form submissions received via email are retained only as long as necessary to respond to your inquiry.

Children's Privacy

Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Data Security

We take reasonable measures to protect your information. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You may request access to, correction of, or deletion of any personal information we hold about you by contacting us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: owner[at]convergence-solution[dot]com
• Phone: (FIVE ONE ZERO) 224-5362
• Address: 7250 Redwood Blvd, Suite 300, Novato, CA 94945